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Sample build · Healthcare

AI receptionist for a multi-doctor clinic

How we'd build a voice agent that answers patient calls, books and reschedules appointments, and sends WhatsApp reminders.

Sample build · illustrativeHealthcare & clinics
clinic_ai_receptionist
sample
  1. call.in after hours
  2. calendar.check("Dr. Shah") → Sat 11:30
  3. Booked · reminder scheduled

The problem

During OPD hours the front desk can't answer every call, and after-hours callers often book elsewhere. Reminders are sent manually, so no-shows stay high.

How we'd build it

  • Forward busy and after-hours calls from the clinic's existing number to the voice agent
  • Agent checks doctor availability in a shared calendar and books on the call
  • WhatsApp confirmation immediately, reminder 24 hours before
  • Clinical questions and upset callers transfer to staff

How we'd measure it

Sample architecture. Success would be measured on answered calls, bookings made by the agent and no-show rate during a pilot.

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