AI Receptionist for multi-doctor clinics
Every doctor's diary, one receptionist that never misses a call.
When several doctors share one front desk, the phone is the bottleneck. The AI Receptionist answers every call, books the patient with the right doctor at the right time and keeps your team in the loop.
- Answers in seconds, day and night
- Books into your real calendar
- Speaks multiple languages
- Cloud (SaaS)
- Self-hosted
24/7
Every call answered, nights and weekends included
Seconds
To pick up, on your existing number
Multilingual
Talks to callers in their own language
100%
Of calls logged, with a summary in your inbox
The problem
One front desk, many doctors, too many calls.
During OPD hours the desk is checking patients in, and the phone keeps ringing.
Peak-hour calls go unanswered
Morning and evening OPD rushes are exactly when patients call to book.
Juggling several doctors' schedules
Who is in today, who has a slot, who only sees follow-ups: easy to get wrong on a busy phone.
After-hours patients book elsewhere
Patients who call after closing rarely wait for a callback the next morning.
How a call flows
From ring to booked, before the call ends.
01Without it: 6:47 pm, missed
The desk has gone home. The caller hears a ring, then nothing.
02With it: answered in seconds
Your receptionist greets the caller by your clinic's name and asks how it can help.
03Booked into your calendar
It checks real availability and books the slot while the caller is still on the line.
04You're told straight away
The call is logged and a summary lands in your inbox, with a daily report every evening.
05Hands off when it should
Clinical or urgent questions go to your team: it transfers the call or takes a message.
06Honest with callers
If a caller asks, it says plainly that it is an automated assistant.
What it does
A front desk that never puts a caller on hold.
Answers every call, 24/7
Picks up in seconds on your existing number: after hours, at weekends, or whenever the desk is busy.
Books, reschedules and cancels
Checks live availability in your calendar and books the right slot during the call. No double bookings.
Speaks multiple languages
Talks to callers naturally in the languages your patients speak, with a warm, human-sounding voice.
Transfers to your team
Medical, urgent or sensitive calls are handed to a person, or it takes a detailed message for a callback.
Logs every call
Each call becomes a row in your call log: time, caller, reason and outcome, so nothing is lost.
Summaries and a daily report
A summary of each call in your inbox, plus an evening report of bookings, messages and missed calls.
WhatsApp and text confirmations
Sends booking confirmations and follows up on missed calls by WhatsApp or text.
Calls leads back
Can call people who enquired on your website or ads and help them book, while they're still interested.
Who it's for
Built for businesses that live on the phone.
Multi-doctor clinics
Several doctors, several schedules. Callers are booked with the right doctor at the right time.
Specialty and physio clinics
Follow-ups and repeat sessions booked without the back-and-forth on the phone.
Diagnostic centres
Test enquiries, timings and preparation questions answered, and slots booked.
Any appointment business
If your business runs on a calendar and a phone, the receptionist can run your front line.
Before and after
What changes on day one.
| Today | With the AI Receptionist | |
|---|---|---|
| Calls during busy hours | Ring out or wait on hold | Answered in seconds, every time |
| After-hours and weekends | Voicemail, if anything | Answered and booked, 24/7 |
| Booking | Notes on paper, callbacks the next day | Booked into your calendar during the call |
| Record of calls | Depends on who picked up | Every call logged with its outcome |
| Owner visibility | You find out about missed calls later, if at all | A summary per call and a daily report |
How it works
Live in three steps. No new phone system.
- 01
Tell us about your clinic
Doctors, services, hours, booking rules and the questions callers ask most. A short form or one call.
- 02
We set up your receptionist
Voice, greeting, calendar, call log and summaries are configured and tested on real calls with you.
- 03
Forward your calls and go live
Forward all calls, after-hours calls or only the ones your desk can't take. No new phone system.
Deployment and pricing
Run it on our cloud, or on yours.
Both options are subscription-based. Pricing depends on your call volume and setup, so we quote it for your business.
Cloud (SaaS)
We host and run it for you.
- Nothing to install or maintain
- Set up, monitored and updated by Dexorn
- Monthly subscription
Best for: Clinics that want it working without an IT team.
Self-hosted
Runs on your own server or cloud.
- Call logs and data stay in your own systems
- Uses your own phone, calendar and email accounts
- Subscription for licence, updates and support
Best for: Hospital groups and teams with IT or data-residency policies.
Get pricing
A quote for your business, in minutes.
Tell us roughly how many calls you get and whether you want cloud or self-hosted.
Safe by design
Built to be trusted with your callers.
Human hand-off built in
It never gives medical advice. Clinical and urgent questions go straight to your team.
Collects only what booking needs
Name, number and reason for the visit. Health details stay out of logs and summaries.
Honest about being AI
If a caller asks, it says plainly that it is an automated assistant.
Alerts if anything fails
If a booking or a connection fails, you get an alert, so problems never go unnoticed.
Works with
- Your existing phone number
- Twilio
- Google Calendar
- Google Sheets
- Gmail
- WhatsApp Business
- n8n
Quick answer
What is an AI receptionist?
An AI receptionist is a voice agent that answers your business phone like a trained front-desk person. It greets callers, answers common questions, checks your calendar and books, reschedules or cancels appointments during the call, then logs the call and notifies your team. Anything clinical, urgent or unusual is transferred to a person.
Last reviewed · Dexorn Technologies
Key facts
- Answers 24/7 on your existing phone number
- Books directly into your calendar during the call
- Speaks multiple languages
- Available as cloud (SaaS) or self-hosted, both on subscription
FAQ
Questions we get asked
Can it book with a specific doctor?
Yes. Each doctor's availability and rules (days, timings, new versus follow-up patients) are set up, and the receptionist books the patient with the doctor they ask for, or the next available one.
Do I need a new phone number?
No. You keep your number and forward calls to the receptionist: all calls, only after-hours calls, or only the calls your desk can't pick up.
Which calendars does it work with?
It books into Google Calendar out of the box. If your clinic uses practice-management software, tell us which one when you book a demo and we'll confirm how it connects.
Which languages does it speak?
It supports multiple languages. We set it up in the languages your patients use, and it can switch when a caller prefers another language.
Will it give medical advice?
No. It handles booking and admin questions only. Anything clinical or urgent is transferred to your team or taken as a message for a callback.
Do callers know they're talking to an AI?
It speaks naturally, and if a caller asks, it says plainly that it is an automated assistant. Calls can also start with a recording or AI notice where your local rules require one.
What's the difference between cloud and self-hosted?
With cloud (SaaS), Dexorn hosts, monitors and updates everything. With self-hosted, it runs on your own server or cloud account, so your call logs and data stay in your systems. Both are subscription-based.
How much does it cost?
Pricing depends on your call volume and whether you choose cloud or self-hosted. Message us on WhatsApp or send the form and we'll share a quote for your clinic.
Can I hear it before deciding?
Yes. Book a demo and we'll show you the receptionist answering and booking a real call, set up with your clinic's details.
Hear it answer your calls.
In a short demo we set the receptionist up with your business details and show it answering and booking a real call. In the demo you'll see:
- A live call answered with your business name
- An appointment booked into a calendar while you watch
- The call log, summary email and daily report
- How hand-off to your team works
Prefer WhatsApp?
Message us for a quick answer, pricing or a demo time. We usually reply the same day.
+91 96234 84319Chat on WhatsAppBook your AI Receptionist demo
Takes 30 seconds. We'll reach you within one business day.