AI glossary
Workflow automation
What is a Workflow automation?
Workflow automation is the use of software to run a sequence of business steps automatically, such as moving data between apps, sending reminders, creating tasks and generating reports, triggered by events like a form submission or a new booking.
Last reviewed · Dexorn Technologies
Platforms like n8n, Make and Zapier connect apps through APIs. Adding AI steps lets workflows classify messages, draft replies and extract information.
Well-run automations include error handling, retries, alerts and documentation.
Examples
- New booking → confirmation → reminder
- Form lead → CRM → sales notification
- Daily operations report to the owner
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Workflow Automation
Connect your apps and let agents run the repetitive steps in between (n8n / Make).