AI glossary
Agentic AI
What is an Agentic AI?
Agentic AI describes AI systems that plan and carry out multi-step tasks with some autonomy, choosing actions and tools to reach a goal, rather than only generating a single answer to a prompt.
Last reviewed · Dexorn Technologies
Agentic systems loop through reasoning, acting and checking results. They are typically given a goal, a set of permitted tools and rules about when to stop or escalate.
In business settings agentic AI is most useful for repetitive, rule-bound work such as triaging enquiries, processing documents or following up on leads, with humans approving sensitive decisions.
Examples
- Researching and scoring new leads
- Triaging support tickets and drafting replies
- Coordinating several specialised agents (multi-agent systems)
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